Terms and Conditions

Effective Date: 01/24/2026

These Terms and Conditions (“Terms”) govern all purchases, orders, and deliveries made through Waldorf Floral . By placing an order with Waldorf Floral, you agree to be bound by these Terms.

• All orders are subject to acceptance and availability.
• Full payment is required at the time the order is placed.
• Prices are listed in U.S. dollars and may change without prior notice.
• We reserve the right to refuse or cancel any order at our discretion.

• Delivery times are estimated, not guaranteed.
• Same-day delivery requires orders to be placed before our daily cutoff time.
• The recipient must be available to receive the delivery. If no one is present, we may:
  
  • Leave the arrangement in a safe location, or
  • Attempt redelivery (additional fees may apply).
• We are not responsible for deliveries delayed due to incorrect addresses, recipient unavailability, weather conditions, traffic, or other circumstances beyond our control.

• Due to seasonal availability, flowers, colors, or containers may be substituted.
• Any substitutions will be of equal or greater value and maintain the overall style and quality of the arrangement.

• Orders may be canceled or modified up to 24 hours before the scheduled delivery date.
• Same-day or custom orders cannot be canceled or refunded once preparation has begun.
• To request changes or cancellations, please contact us as soon as possible.

• If you are dissatisfied with your order, you must notify us within 24 hours of delivery.
• Refunds or replacements are issued at our discretion after review.
• Refunds are not available for issues caused by incorrect delivery information or recipient refusal.

• All prices are subject to applicable taxes and delivery fees.
• Promotional offers cannot be combined unless explicitly stated.

• Waldorf Floral is not responsible for allergic reactions or damages caused by flowers, plants, or related products.
• Our maximum liability is limited to the total amount paid for the order.
• We are not liable for indirect, incidental, or consequential damages.

We are not liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, labor disruptions, or supply shortages.

All content, images, logos, and designs created by Waldorf Floral remain our intellectual property and may not be used without written permission.

Customer information is used solely to fulfill orders and communicate regarding services. We do not sell or share personal information with third parties except as required to complete delivery or comply with the law.

These Terms shall be governed and interpreted in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.

We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of any changes.

Waldorf Floral

11803 park Waldorf lane 

Waldorf Maryland 20601
📞 301-804-7879
📧 support@waldorffloral.com